1. Awards may be ordered at least 24 hours before the planned date of travel during working hours Service Center program. 

2. Resignation of prize is not possible.

3. Return of prize is possible only in case of irregularities. Then the full amount of points will be returned to the Participant's account.

4.  The award may only order person who is the contact person for your account in the LOT Dla Firm Programme.

5. Awards is available on long-haul flights only.